Friends and Family Test

The Friends and Family Test was launched by the NHS in 2013 to help service providers understand whether their patients are happy with their service.

https://www.nhs.uk/using-the-nhs/about-the-nhs/friends-and-family-test-fft/

Results for January 2022:

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Results for January 2023:

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Results for March 2024:

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Recent comments

1. Excellent reception staff. Very knowledgeable
2. Always experienced excellent all round service and treatment.
3. Great when I had my tooth taken out, Thank you Helen and Jamie
4. The staff are very polite. As a nervous patient, they really make you feel comfortable and at ease.
5. Fantastic, Professional, Friendly Dentists and Nurses, Thank You.
6. Brilliant staff, encouraging, friendly, caring & realistic!
7. Annie was great when my son needed dental care. Highly recommend
8. Really careful and very patient. Helen was excellent
9. Always experienced excellent all round service and treatment.
10. Visits are always efficiency and care orientated. Friendly Faces!
11. Treated with respect, kindness and consideration. Impressed by the high standard of cleanliness and the excellent treatment received.
12. Very good service, Very likely to recommend, Excellent care/treatment from reception, and nurses and Katie.
13. Exceptional dentist Phil. Highly recommend! Friendly dentists, put you at ease as soon as you walk through the door. New building and spotless!
14. I saw Emma who was so lovely and reassuring. I was in total agony when I arrived, but left pain free (minus a tooth). I would 100% recommend.
15. A professional team and a beautiful practice. Now I look forward to visiting the dentist.
16. Had an emergency appointment and was treated very well even looked after me the next day when in great pain.
17. I have just started up with Newby and I can honestly say the best I have ever been to! I go in for one problem Peter Dendis finds other problems too and sorts them there and then at the same time, better than my original toothache completely pain free as Peter checks throughout every procedure if I’m okay. Peter and his assistant Jamie and even the reception staff are amazing! As silly as it sounds just being able to eat pain and problem free. Thank you Newby Dental.
18. Excellent service!
19. Excellent care received and I am so happy with the result.